"Avoided pond crashes with leafy greens — sustained DO at 15 ppm, and sustained ORP kept our 10k gal ponds clean with no loss in production."
— Pepe Calderon, Cultivation Director, CEA
— Pepe Calderon, Cultivation Director, CEA
1. Background & Objective
The client, a prominent CEA grower, aimed to improve dissolved oxygen (DO) control and maintain a stable oxidation-reduction potential (ORP) to prevent pond crashes, enhance pond cleanliness, and sustain production levels, specifically for spinach cultivation. Pond size 10k gal.
2. Solution Provided
- KST System Features Utilized: Advanced dissolved oxygen control achieving levels up to 15 ppm. Consistent ORP maintenance, keeping ponds clean and mitigating the risk of production losses.
- Ease of Integration: Rated positively for compatibility with existing pond irrigation systems.
3. Performance Metrics
- Ease of Installation: Rated as Very Good.
- Documentation Quality: Rated as Good.
- Product Support: Highly accessible with reliable support, rated positively.
- Overall System Reliability and Performance: Rated as Excellent by the client.
4. Customer Experience
- Usage Frequency: Daily
- Ease of Use: Scored 8/10 for user-friendliness.
- Value for Money: Rated 9/10, indicating strong satisfaction.
- Likelihood to Recommend: Scored 9/10, showing high client satisfaction.
5. Additional Insights
- Valued Features: Dissolved oxygen control and ORP maintenance for pond cleanliness and production consistency.
- Requested Features for Improvement:
- Bigger screen control.
- Enhanced remote access capabilities, such as an app-based platform.
- Comparison to Competitors: Comparable system performance with superior technical support.
6. Outcome & Benefits
- Impact: The KST system prevented pond crashes and maintained high DO levels, contributing to the successful growth of leafy greens without any production loss.
- Customer Feedback: Overall, the customer found the KST system effective, reliable, and supportive of their operational goals.
Verification Disclaimer: All data was collected and verified using a customer feedback form protocol. No additional changes or implementations were made to the grow operations during the multi-cycle trial period, aside from the implementation of the Kairospace system.
